Telephone traffic analysis system
It is essential for a company's telecommunications manager to study the telephone traffic that passes through the company in order to obtain the information necessary for improving the performance of telephone switchboards. This analysis enables detection of faults and irregularities, allows monitoring of levels of use and possible saturation of the lines, provides criteria for selecting the appropriate equipment, operators, services, etc. and facilitates general analysis with regard to the use and distribution of a company's telephone resources.
The Serviber AT telephone traffic analysis system obtains the tariffing data from the Serviber BS control and management system for telephone traffic and displays it by way of queries, reports and graphics through a web interface that is flexible and easy to use.